FAQs

Our standard shipping is always free, both ways. You can also add expedited shipping for an additional fee if you need your book faster.

We ship all orders placed before 2pm the same day, all orders placed after 2pm will ship the next business day.

With our standard free shipping you will receive your book in 2 to 8 days. You can also use our expedited shipping for an additional fee if you'd like to receive your book faster.

Yes! Book rentals do not need to be back on site at Twigge by the due date. Instead, they must be returned to any USPS location and post-marked by the due date.

Yes! Visit your My Book Rentals page and click on the “keep my rental” button to complete your book purchase.

Yes! You’ll just need to let us know by sending an email to support@twiggebooks.com. The extension fee is $2.99 for 2 weeks.

Yes, however, the rental charge will not be prorated. All orders are final. No refunds or rental cancellations are permitted.

Any USPS mail box or facility.

We’ll automatically charge you the $14 book purchase price on your rental due date and the book will be yours to keep.

Book purchase (not rental) orders may be canceled within 48 hours for a full refund or within 30 days for a partial, 50%, refund.

All book rental orders are final and cannot be canceled or refunded.

We’ll determine if the book has been damaged beyond normal wear and tear. If the book is no longer in a condition to be rented to other customers you will be charged a damaged book fee of $10.

We only make books available for purchase after the initial 6 week rental. You must first rent the book and then you will have the option to purchase that book for an additional $14.